Healthcare Sector: Communication Support
Challenge
A company in the medical field* needed to communicate with foreign patients and required a highly secure solution for both speech and text translation during communication with doctors.
Given the sensitive nature of medical information, ensuring absolute confidentiality in all communications is critical. The company needed a translation solution that could be deployed directly on patients' devices to avoid the risks associated with external cloud APIs.
*The company's name is not disclosed in compliance with confidentiality agreements.
Solution
Product: Machine Translation SDK
Due to the company's stringent security policies, external cloud APIs for translation were not an option, making on-device translation the only viable solution. To address this need, Lingvanex provided an SDK for iOS and Android, which was seamlessly integrated into the medical center's existing application.
This integration allowed translations to be processed directly on the patient’s device, ensuring that no sensitive data leaves the device and maintaining full compliance with data protection regulations.
Results
This enhancement has improved communication efficiency across global teams and ensured compliance with the company’s strict data security policies.
The SDK integration allowed for the real-time speech and text translation capabilities, enabling doctors and patients to communicate effectively in 90+ languages without compromising privacy.
The company has received positive feedback from both patients and medical staff, who appreciate the reliability of the translation function.
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