Construction Company: Enhancing Multilingual On-Site Communication
Challenge
An international leader* in the construction industry, renowned for managing complex, large-scale projects across multiple regions, faced a critical issue: persistent language barriers between local contractors and international project managers. These communication challenges often led to operational delays, misinterpretation of instructions, and compromised project timelines, directly impacting efficiency and costs. Additionally, many construction sites were in remote areas with limited internet connectivity, rendering cloud-based translation solutions impractical and raising concerns about data security.
To address these issues, the company sought a robust, offline-compatible translation solution that could ensure seamless, accurate communication without relying on internet access.
*The company's name is not disclosed in compliance with confidentiality agreements.
Solution
Product: On-premise Translator for Slack
To tackle these challenges, the construction firm integrated Lingvanex's On-premise Translator for Slack into its project communication channels. This solution allows users to translate messages, documents, and on-site communication in real time, without requiring an active internet connection. Lingvanex’s solution is powered by an advanced neural machine translation engine designed for high accuracy, capable of supporting multiple languages frequently used across the company's locations.
The On-premise Translator for Slack by Lingvanex operates directly within the company’s secure infrastructure, eliminating the need for data to leave the organization's network and meeting stringent internal data protection requirements. The system enables direct, on-premise translation of chat messages and documents within Slack, ensuring secure and uninterrupted multilingual communication on-site and in regional offices.
Results
Deploying the Lingvanex solution has yielded considerable improvements in on-site project management, operational efficiency, and risk mitigation. Communication breakdowns have decreased by over 30% due to accurate translations of safety protocols and instructions, enabling prompt action. Its secure offline capabilities ensure compliance with data protection policies and eliminate risks associated with cloud-based solutions.
This expert-driven approach has enabled the construction firm to reduce project delays, maintain high safety standards, and strengthen relationships with local contractors through effective communication. By enhancing cross-language collaboration, the company has reinforced its reputation as a leader in the global construction industry, demonstrating its commitment to operational excellence and innovation.
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