Telecom Company: Content Accessibility through Automated Subtitle Generation
Challenge
The streaming service of a major telecom provider* faced significant obstacles in generating high-quality subtitles for its vast library of video content, including movies, series, and live broadcasts. As part of its strategy to enhance accessibility and improve user experience, the company aimed to produce subtitles that adhered to strict standards of accuracy, readability, and synchronisation.
The company required an automated system capable of generating subtitles with accurate time-stamping, adherence to specific formatting guidelines, and adaptability for a multilingual audience, while minimising post-editing costs.
*The company's name is not disclosed in compliance with confidentiality agreements.
Solution
Product: On-Premise Speech Recognition Software
To address these requirements, the telecom provider implemented the on-premise Speech-to-Text system from Lingvanex, specifically adapted to meet the high standards of subtitle formatting. This enabled full automation of the process while ensuring data accuracy at each stage. The system generated precise time-stamps, seamlessly synchronised with audio and video content, providing users with a coherent and intuitive text display.
Lingvanex's advanced Speech-to-Text solution enabled the telecom provider to produce high-quality subtitles across multiple languages, aligning with its goal of delivering an inclusive streaming experience for all users.
Results
The integration of Lingvanex's on-premise Speech-to-Text system for automated subtitle generation significantly enhanced the telecom provider’s streaming platform, improving both user experience and audience reach. Reduced post-processing and automation optimised operational resources, cutting time and financial expenditures.
Moreover, precise and readable subtitles improved content accessibility, enabling viewers with varying linguistic and sensory needs to comfortably engage with the platform. The multilingual capabilities extended the platform’s international reach, driving subscriber growth and positioning the company as a technological leader in inclusive streaming.
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